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About Company

It began with a small spark - a spark in the mood of Mr. Punam Chand Dugar. Sixty years ago, it took the form of a small jewellery showroom. Behind the spark was seven generations of experience. The spark burst into a dazzling fire of creativity.Fanned by the winds of ambition, the showroom soon prospered.

Our Clients Opinion

Very good service & since the product was as the picture shown i was more then happy
  Kirti
Super Make, Super Quality.. Just loved it.
Divya
Best thing ever experienced & when got to know when i spoke to them that all the pictures are their actual product & when received it was exactly the same.. thanks igjcreation
Poonam
I'd just like to say a massive THANK YOU to IGJ Creation and your team for all your help to find a Mangal Sutra for my wife.
Sourav
 
 
TODAY'S GOLD PRICE
18K - Rs. 2438/gm | 22K - Rs. 2980/gm

1) Payment Policy:

igjcreation.com offers multiple payment options, which include Online, Offline and Cash-on-Delivery.
Online: The Buyers can purchase online through Credit Card/Debit card/Internet banking
Credit Card: All Visa, Master and American Express Credit Cards are accepted
Debit Card: All Visa, Maestro and Rupay Debit Cards are accepted
Internet banking: more than 60 banks platform is available

Offline:
The Buyers can make payments offline with cheque, cash deposit into our bank account. Customers making offline payment should contact at our helpline number to our customer care executive and confirm his/her payment modalities for the booking made at igjcreation.com (Please note in both cases proceed should be clearly deposited/realized into our bank account before dispatch of the items)
 
Cash-on-Delivery:
Igjcreation.com also offers Cash-on-Delivery (CoD) facility whereby buyer can pay for the item when the courier company delivers it to him/her.
CoD option is available on selected PIN codes up to the transaction value of Rs. 50,000/- only.


  2) Goods Return and Money Refund Policy:


In case of dissatisfaction, the buyer may return the purchased item but only until 30 days from its date of purchase.
The above condition is applicable for all items except for items customized for the buyers.
The value of the item to be returned should not exceed Rs. 1,00,000/- in case of Jewellery and Rs. 5,00,000/- in case of Solitaire.

The igjreation.com provides free shipping facility in case of 30 days exchange policy.

3) Privacy Policy:

We value the trust you place in igjcreation.com. That's why we insist upon the highest standards for secure transactions and customer information privacy.

Note: Our privacy policy is subject to change at any time without notice.
 
a. Collection of Personally Identifiable Information: We collect personally identifiable information (email address, name phone number, etc.) from you when you set up a free account with igjcreation.com. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
b. Use of Demographic and Profile Data: We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect charges owed; measure interest in our items and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our items and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help detect problems with our server, and to administer our website.
c. Cookies: A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. igjcreation.com places temporary cookie in your computer's hard drive. igjcreation.com's cookies do not contain any of your personally identifiable information.
d. Security Precautions: Our site has strict security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to stringent security guidelines, protecting it against unauthorized access.
e. Choice/Opt-Out: igjcreation.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us in general, after setting up an account.

4) Lifetime Exchange Policy:

The buyers are provided with the lifetime exchange policy applicable only for igjcreation.com items. Under the said policy the buyers can avail the facility of exchange/upgrade their items subject to conditions as mentioned below:
    Any jewellery items consisting of studded Diamonds shall be exchanged at 80% of current market value.
    Any jewellery items consisting only of Gem stones shall be exchanged at 70% of current market value.
    Plain Gold Jewellery including Italian, unstudded items shall be exchanged at the prevailing rate of gold on the date of exchange.
    Solitaire Diamonds shall be exchanged at 90% of current market value, subject to a total value limit of Rs.10,00,000/-.
    Silver jewellery items cannot be exchanged.
 
In all cases, the current market value will be determined by igjcreation.com and the same will be final and subject to the followings:

A) Once any returned item is received by the Quality Assurance Department of igjcreation.com will review the returned item and if any item that shows signs of wear and tear  or have been altered, resized (other than by the igjcreation.com) or, damaged cannot be accepted for return/money back.

B) The buyer will have the facility of complementary return shipping for all eligible items for goods return/money back under the 30 Days Exchange Policy. The buyer shall bear the shipping charges for all other returns/exchange/money back.

C) Under the Money back policy, the refund payment shall be made by way of an account payee cheque within 15 days of receipt of item along with Certificate and Invoice subject to quality confirmation and acceptance.

D) Under the Exchange Policy, the buyer will have to pay the difference between the new item chosen and the valuation of the old item on the date of exchange.

 
5) Shipping Policy:

igjcreation.com offers FREE shipping on every order within India. The order for shipping is insured from the part of the seller. It is the duty of the buyer to inspect the package for any damage or tamper before receiving or signing for receipt of item.

Shipping & Delivery

The Member has to specify the address and details of the person who will collect the shipment at the time of purchase. At the time of placing the order, the Member has to state full name of the recipient as stated in his / her government approved photo identification. At the point of delivery the recipient, to collect the item personally, will have to provide any one of the following government approved personal photo identification cards:
                           
i.Ration Card (should be issued in the name of the Member / recipient in the case of a gift);
ii.Drivers License;
iii.Permanent Account Number (PAN) Card;
iv.Voters Identification Card;
v.Passport; or
vi.Aadhaar Card.
 Delivery shall be made by the courier agent only after the photo and name of the recipient is verified and confirmed by such courier agent. To ensure safe and secure delivery of the package the courier agent will also note down the details of the government photo identification. The recipient of the package must cooperate with the courier agent by providing required and valid copies of his / her government approved photo identification.

In case the Member wants any other person to receive the delivery on his/her behalf he/she needs to specify details of the same at the point of ordering only. All items shall be delivered directly to the person as specified at the time of ordering and the Member cannot (under no circumstances whatsoever) change the recipient details after the order is processed.

6) Usage of Promo code by the igjcreation.com:

Igjcreation.com has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website.
Igjcreation.com can at any time ask the Member for the proof of having received the promo code.
Promo codes can be used only on specific orders as deemed fit by igjcreation.com.
Igjcreation.com reserves absolute discretion to apply promo codes on certain items, on specific orders, or on specific dates and occasions.
Promo codes cannot be clubbed with any other special offer running on the site.
For offline payment mode the promo code will be accepted only within the date of expiry of the promo code.
For a payment received after the expiry of the validity period of promo code the discount will not be applicable on that order.                                                                                               The voucher is not valid on purchasing of bullion ,silver, repairing work & puwai & it cannot be redeemed in part value or exchanged for cash.

                                                                                                   


 
TERMS & CONDITIONS OF USE OF THE WEBSITE

 These terms and conditions of use ("Terms of Use") of the Website (as defined below) between Indian Gem & Jewellery Creation Pvt Ltd, (hereinafter referred to as "Indian Gem & Jewellery Creation Pvt Ltd" or “IGJC” or "igjcreation.com") and the users/ registrants of the Website ("You" or "Your" or "Yourself" or "User" or ”Member” or ”Buyer” or ”Customer”) describe the terms on which igjcreation.com offers You access to the Website and the Services (as define below) through the Website.

PLEASE READ THE TERMS OF USE CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE WEBSITE. YOUR USE OF THE WEBSITE OR THE SERVICES PROVIDED BY THE WEBSITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS OF USE AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.

YOUR USE OF THE WEBSITE IMPLIES THAT YOU AGREE WITH THE TERMS & CONDITIONS OF USE OF THE WEBSITE:

Please read these terms of use carefully before using this website as your safety is our concern. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your agreement to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein). This Terms of Use sets out the legally binding terms of the Services available on the Website as well as at the terms of use of this Website. This Terms of Use along with the Privacy Policy extends to both users who visit the Website but do not transact business on the Website ("Users") as well as users who are registered and are authorized by the Website to transact business on the Website ("Members"). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without prior notice and without liability to you or any third party. You are responsible for regularly reviewing the Terms of Use so that you will be apprised of any changes. Nothing in this Terms of Use should be construed to confer any rights to third party beneficiaries.
 

DESCRIPTION OF SERVICES

This Website provides access to trading, pricing, news and other information services related to diamonds, precious gems and jewellery. Certain Services available on this Website are for the use of Members only.
This Website offers services for Members who wish to purchase diamonds for personal consumption and is inclusive of both, customized and readymade Jewellery.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item.

REGISTRATION

All Users will be required to register on the Website and become Members prior to the completion of any transaction / purchase on the Website.

To register onto the Website the User will have to provide correct Personal Information (as defined in the Privacy Policy) and choose a user name and password.

Registration is only a one time process and if the Member has previously registered, he shall login / sign into his / her account. You will be required to provide us with your name and other details, including but not limited to, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.

ORDER

Retail Purchase

Any Member who wishes to purchase an item from the Website can either:

a.   Choose from the selection of Jewellery available on the Website and add it to the shopping cart; or

b.   Call our consultants and place the order. The Member will receive the form for ordering via email.

Only registered Members can make purchases online. In the event of a User wishing to make the purchase, the User will be required to register with the website after adding the item to the shopping cart. The Members shall also provide any other mandatory information required under law like Permanent Account Number (PAN) at the time of purchase of goods through this website.

All orders are considered complete only after the payment has been received by igjcreation.com.

To confirm the orders, igjcreation.com may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. igjcreation.com will confirm the order only after the verification question is answered correctly by the Member.

Once the purchase of the item(s) is confirmed by the Member, igjcreation.com (in the case of Jewellery)will accept order for the manufacture of the Jewellery and will deliver it to the Member.

 In the event the bank rejects to honour any payment transaction made by a Member towards an order, igjcreation.com shall have the right to refuse to ship the order to the Member without any liability whatsoever.

PRICING

Diamond prices are subject to change. The demand and supply of diamonds in the market can also affect the price of the diamonds. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets, which are subject to the present market value.

igjcreation.com reserves the right to correct any and/or all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is completed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us back.

USER OBLIGATION

Subject to compliance with the Terms of Use, igjcreation.com grants you a non-exclusive, limited privilege to access and use this Website and the Services provided therein.
You agree to use the Services, Website and the materials provided therein only for purposes that are permitted by: the Terms of Use;
You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by igjcreation.com.

You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. igjcreation.com disclaims all liabilities arising in relation to such offensive content on the Website.

You agree that you are solely responsible to igjcreation.com and to any third party for any breach of your obligations under the Terms of Use and for the consequences for any such breach.


CONDUCT OF USAGE

You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.

You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.

You shall use this Website, and any voucher/ coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.


INTELLECTUAL PROPERTY RIGHT

The contents of the Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, pictures, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by igjcreation.com and the design, structure, expression, look and feel and arrangement of such Content is protected by design and trademark laws, and various other intellectual property rights.

The trademarks, logos and service marks displayed on the Website ("Marks") are the property of igjcreation.com. You are not permitted to use the Marks without the prior consent of igjcreation.com.

Whenever there is any violation of rights under design and trademark laws, and various other intellectual property rights, igjcreation.com shall have every right to institute proper legal or other proceedings before the proper forum of law as prescribed in the law.

 
VIOLATION OF TERMS OF USE

You agree that igjcreation.com may, in its sole discretion and without prior notice, terminate your access to the Website and block your future access to the Website, if igjcreation.com determines that you have violated these Terms of Use or Additional Terms. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to igjcreation.com, for which monetary damages would be inadequate, and you consent to igjcreation.com obtaining any injunctive or equitable relief that igjcreation.com deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies igjcreation.com may have at law or in equity.

You agree that igjcreation.com may, in its sole discretion, and without prior notice, terminate Your access to the Website, for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by You (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or (4) unexpected technical issues or problems.

 If igjcreation.com takes any legal action against you as a result of your violation of these Terms of Use, igjcreation.com will be entitled to recover from you, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to igjcreation.com.

GOVERNING LAW

These Terms of Use and all transactions entered into on or through the Website and the agreement between you and igjcreation.com shall be governed in accordance with the laws of India without reference to conflict of laws principles.

You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms & Conditions of Use or any transactions entered into on or through the Website or the agreement between You and igjcreation.com shall be subject to the exclusive jurisdiction of the courts at Kolkata, India and You hereby give consent to and accept the jurisdiction of such courts.

YOU UNDERSTAND AND AGREE THE FOLLOWINGS:

  • THAT THE INFORMATION, CONTENT AND MATERIALS ON THIS WEBSITE AND / OR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. igjcreation.com AND ALL ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES ON MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
  • THAT igjcreation.com MAKES ALL REASONABLE EFFORTS TO DISPLAY THE PRODUCTS LISTED FOR SALE ON ITS WEB SITE(S) AS ACCURATELY AS POSSIBLE. HOWEVER, igjcreation.com CANNOT GUARANTEE THAT YOUR MONITOR'S DISPLAY OF ANY PRODUCT COLOR, TEXTURE OR DETAIL WILL BE ACCURATE. igjcreation.com DOES NOT WARRANT THAT PRODUCT DESCRIPTIONS OR OTHER CONTENT ARE ACCURATE, COMPLETE, RELIABLE CURRENT OR ERROR FREE. WHILE igjcreation.com MAKES EVERY EFFORT TO ENSURE THAT THE PRODUCTS ARE DESCRIBED AND PRICED ACCURATELY, IN THE EVENT THAT AN ITEM IS DEEMED TO BE PRICED INCORRECTLY, igjcreation.com RESERVES THE RIGHT TO REFUSE THE SALE OF THAT ITEM.
  • THAT igjcreation.com DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN CONTENT, INFORMATION AND MATERIALS ON THE WEBSITE AND / OR SERVICES, INCLUDING, WITHOUT LIMITATION ANY THIRD PARTY SITES OR SERVICES LINKED TO THE WEBSITE AND / OR SERVICES WILL BE UNINTERRUPTED, TIMELY OR ERROR-FREE, THAT THE DEFECTS WILL BE RECTIFIED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE SUCH CONTENT, INFORMATION AND MATERIALS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  • THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE AND / OR SERVICES ARE ACCESSED AT YOUR OWN RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD TO YOUR COMPUTER SYSTEM.
  • THAT YOU HEREBY INDEMNIFY, DEFEND AND HOLD igjcreation.com, igjcreation.com's DISTRIBUTORS, AGENTS, REPRESENTATIVES AND OTHER AUTHORIZED USERS, AND EACH OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS, AND ALL OF THE FOREGOING ENTITIES' RESPECTIVE OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AGENTS, REPRESENTATIVES, HARMLESS FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, LIABILITIES AND COSTS ARISING FROM YOUR USE OF THE WEBSITE.
  • THAT YOU EXPRESSLY UNDERSTAND THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE COMPANY BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO: (i) THE USE OR THE INABILITY TO USE THE WEBSITE AND / OR SERVICES; OR (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE WEBSITE AND / OR SERVICES OR (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE AND / OR SERVICES; OR (v) ANY OTHER MATTER RELATING TO THE WEBSITE AND / OR SERVICES.
  • THAT igjcreation.com OR ANY OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS BE RELIEVED OF ALL ITS RESPONSIBILITIES, IF ANY, IN THE EVENT OF FAILURE OF PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR CAUSES BEYOND THE COMPANY'S REASONABLE CONTROL INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, EQUIPMENT AND TECHNICAL FAILURES, ELECTRICAL POWER FAILURES OR FLUCTUATIONS, STRIKES, LABOUR DISPUTES, RIOTS, CIVIL DISTURBANCES, SHORTAGES OF LABOUR OR MATERIALS, NATURAL DISASTERS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR ANY REASONS BEYOND THE REASONABLE CONTROL OF THE COMPANY OR ANY OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT NEITHER THE COMPANY NOR ANY OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS ARE RESPONSIBLE OR LIABLE FOR (A) ANY INCOMPATIBILITY BETWEEN THE WEBSITE AND / OR SERVICES AND ANY OTHER WEBSITE, SERVICE, SOFTWARE OR HARDWARE OR (B) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE WITH ANY TRANSMISSIONS OR TRANSACTIONS RELATING TO THE WEBSITE IN AN ACCURATE OR TIMELY MANNER.                            
  • THAT THOSE WHO ACCESS THE WEBSITE AND / OR SERVICES DO SO, ON THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS INCLUDING, BUT NOT LIMITED TO, ANY APPLICABLE LOCAL LAWS. THESE TERMS OF USE IS GOVERNED BY THE LAWS OF INDIA. ANY ACTION, SUIT, OR OTHER LEGAL PROCEEDING, WHICH IS COMMENCED TO RESOLVE ANY MATTER ARISING UNDER OR RELATING TO THIS LETTER, SHALL BE SUBJECT TO THE JURISDICTION OF THE COURTS AT KOLKATA.
  • THAT IN THE EVENT OF BREACH OF THE TERMS AND CONDITIONS OF THESE TERMS OF USE BY THE USER, THE USER SHALL BE PROMPTLY LIABLE TO INDEMNIFY igjcreation.com FOR ALL THE COSTS, LOSSES AND DAMAGES CAUSED TO igjcreation.com AS A RESULT OF SUCH A BREACH. FURTHER IN THE EVENT OF YOUR BREACH OF THESE TERMS OF USE, YOU AGREE THAT igjcreation.com WILL BE IRREPARABLY HARMED AND WILL NOT HAVE AN ADEQUATE REMEDY IN MONEY OR DAMAGES. igjcreation.com THEREFORE, SHALL BE ENTITLED IN SUCH EVENT TO OBTAIN AN INJUNCTION AGAINST SUCH A BREACH FROM ANY COURT OF COMPETENT JURISDICTION IMMEDIATELY UPON REQUEST. igjcreation.com’s RIGHT TO OBTAIN SUCH RELIEF SHALL NOT LIMIT ITS RIGHT TO OBTAIN OTHER REMEDIES.
  • THAT ANY FAILURE OF igjcreation.com TO EXERCISE OR ENFORCE ANY RIGHT OR PROVISION OF THESE TERMS OF USE SHALL NOT OPERATE AS A WAIVER OF SUCH RIGHT OR PROVISION.

 
I, THE USER OF THE WEBSITE HAVE READ AND UNDERSTOOD THE AFORESAID TERMS & CONDITIONS OF USE.